FAQ's

Frequently Asked Questions

Do you ship Internationally?

Yes! We ship to most countries. Please see our check out process to determine if we ship to your location. Items that cannot be shipped internationally will say DOMESTIC ONLY in their description. This only applies to select Home and Beauty products.

The item/size I want is sold out. What can I do?

If the item or size you'd like is sold out, please easily sign up for in stock alert emails under the items description. Announcements will frequently be made on our Instagram and Facebook, as well. Please do not email us about items that are sold out.

My item has a problem, can I exchange it?

If you have an issue with your item (not a sizing issue), please email us. For sizing issues, please see our Return policy.

What are your dyeing techniques?

We have worked with our sustainable dye house to develop a custom wash using solar energy, fewer chemicals, less water and shorter drying times. 

How are your jewelry and stones ethically sourced?

Our jeweler has a guarantee that their source uses ethical sources and complies by all AGTA (American Gem Trade Association) standards and regulations. 

Are your products cruelty-free?

Yes! We work hard to ensure our products are cruelty-free to animals, humans and the planet.

Are your beauty products vegan?

Please review the descriptions & ingredients for each item to determine if it meets your personal standards. If an item is from one of our collaborating artists, you can also see their website to learn more about a specific product.

When will you release new items?

For the latest news and exciting announcements, please sign up for our newsletter on our website! You can also follow our Instagram and Facebook.

Does BaYou with Love pay for return shipping?

The customer is responsible for shipping costs except in rare circumstances. Please see our Return Policy.

Do you offer custom jewelry or additional ring sizing?

Not at the moment.

Do you take collaboration requests?

Yes! We consider requests from artists who have like-minded missions and products. Please email morgan@bayouwithlove.com

Do you have an Internship program?

Not at the moment.

Are you hiring?

Please send resumes to hello@bayouwithlove.com

Who do I contact about media and press inquiries?

Please email morgan@bayouwithlove.com