Custom Engraving Fee

At Bayou with Love, we strive to ensure your orders are processed swiftly and shipped within 1-3 business days, with some items requiring up to 7 days or longer for custom orders. Please provide a physical address, as we do not ship to PO Boxes, and notify us promptly of any address changes to avoid delays. Once your order ships, you will receive tracking information via email within 24 hours. We offer international shipping to most countries, with customers responsible for any duties and taxes upon delivery. If you encounter any issues with your shipment, including damages, please inspect your package upon arrival and contact our friendly Customer Support at hello@bayouwithlove.com with photos of any damage to initiate a resolution.

Our 30-day return policy applies to most items, excluding our Engagement Collection, Wedding Bands, and custom pieces, which are final sale. To return an item, it must be in new, unopened condition with all original packaging, and return shipping costs are the customer's responsibility. Refunds are processed within five business days of receiving the returned items, minus any applicable fees for restocking or special handling. Please note that certain items, such as beauty products and gift cards, are non-returnable. For detailed instructions or assistance with returns, exchanges, or refunds, contact us at hello@bayouwithlove.com. Thank you for choosing Bayou with Love for your sustainable and ethically designed jewelry and products!

For more information, see our full shipping & returns policy here.